The questions we get before every job.

Two rounds on most single items, three on Standard Logo and above. The exact number is printed on every price row, so you never have to guess.

A round means you send all your changes at once and we return one updated version. Sending notes one message at a time is fine — we batch them into a single round anyway.

Changing copy, colour, spacing, swapping a photo or resizing for another placement all sit inside a round. Fixing our own errors — typos we introduced, wrong dimensions, a brief point we missed — is never counted against you.

Changing direction after you have approved a concept is a new round, quoted at ₱400 for single items and pro-rated for larger jobs.

We tell you before you hit the limit, not after. Extra rounds are ₱400 each for single items, and we will say plainly if we think the design is already fine and the change is preference rather than improvement.

They do not expire while the project is open, but they are not refundable and cannot be moved to a different job.

Print work comes as a CMYK PDF with 3mm bleed plus a 300dpi JPG. Logos come as AI or SVG vector, EPS, a transparent PNG set and a favicon. Social work comes as JPG or PNG at 1080×1080, 1080×1350 and 1080×1920. UI work is a Figma file with layers named, plus 1× and 2× PNG exports. Video is MP4 H.264, one cut per platform, plus stills.

Yes, and we would rather talk to them first. Tell us who is printing and we will match their bleed, resolution and colour profile before export.

If your supplier only accepts CDR or a specific Photoshop layout, say so at the brief stage — converting late sometimes means rebuilding.

Yes. The working file is included on full payment for every service, not held back as leverage.

Two to three days for most single items once we have your brief and any assets. Posters and social posts often come back the next day.

Posters two to four days. Prints two to five days. Logos five to ten days. Video four to ten days. Uniforms one to two weeks. UI design one to three weeks depending on screen count.

The clock starts when we have everything we need — copy, photos, logo files. Waiting on assets is the most common reason a job slips.

Missing copy, low-resolution photos, and decisions that need approval from someone who is not in the chat. We will name what is blocking us rather than going quiet.

Fifty percent to start, fifty on approval before final files are released. For retainers, the month is billed in advance.

For jobs above ₱20,000 we can split into three: forty percent to start, thirty at concept approval, thirty on delivery.

GCash, Maya or bank transfer to BPI or BDO. We send an official receipt for every payment, and a proper invoice if your business needs one for books.

Before we start drawing, yes, in full. Once concepts are sent it covers the work already done, so it is not refundable — but if the direction is genuinely wrong and cannot be fixed within the rounds, we refund half and part ways cleanly.

For single items, the written quote you approve in chat or email is the agreement, and it states scope, rounds and price. For retainers and jobs above ₱20,000 we use a one-page agreement.

Often yes, depending on the queue. Ask before you assume — some days there is room and there is no fee at all.

Fifty percent on top of the item price for delivery inside 48 hours, and one hundred percent for same-day. On a ₱750 poster that is ₱1,125 rushed or ₱1,500 same-day.

Rush work still includes its revision rounds, but they have to happen inside the compressed timeline — realistically that means one fast round.

No. We only accept a rush if it fits without moving someone else’s deadline. If it does not fit, we say so instead of quietly delaying another job.

Yes. On full payment all rights to the final artwork transfer to you, including commercial use, reprinting and trademark registration if you choose to file.

Only the right to show the work in our portfolio and social posts. If your launch is confidential or you would simply rather we did not, tell us and we will keep it off the site permanently.

Fonts and stock assets stay under their own licences — we cannot transfer those. We tell you at handover exactly what is licensed, from where, and what it costs if you need to extend it.

Where we can, we choose open-licence fonts so there is nothing for you to renew.

Yes, and that is on purpose. Layers are named, text is live rather than flattened, and vectors stay editable, so you are not locked into us.